FAQ

What are the shipping costs?
We currently offer free shipping on all orders over US$40.

How long does shipping take? When will my order arrive?
Your order will be shipped within 1 to 2 business days. Depending on your location, delivery usually takes 6 to 12 business days. As a growing brand with an increasing number of orders, we’re continuously working to reduce delivery times.

What payment methods are available?
We accept Visa, MasterCard, American Express, and PayPal.

Returns and Exchanges
If you’re not completely satisfied with your purchase, you have 60 days from the delivery date to return your items.

To be eligible for a refund, items must be returned in their original condition, unworn, undamaged, and with tags attached.

We are not responsible for issues arising from the buyer not checking the size chart.

Who covers the cost of return shipping (returns and exchanges)?
The buyer is responsible for return and exchange shipping costs.

Do I have to pay import fees for my order?
Import taxes, duties, and related customs fees may apply once the package arrives in your destination country. These charges are determined by the customs authority of the destination. Payment of these fees and taxes is the responsibility of the recipient.

Refusing an order due to customs/duties and/or handling fees will not result in a refund or replacement.

Can’t find what you’re looking for?
For any additional questions, please contact us via the form on our Contact page.

Our customer service team will respond as quickly as possible, usually within 1 to 2 business days.

Please include your order number (if applicable).